Privacy Policy

DataTech Logistics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://datatechlogistics.com (the "Site") or use our services.

DataTech Logistics offers specialized logistics services for mission-critical IT infrastructure (the "Services"), including data center relocation, server services, network infrastructure logistics, storage infrastructure, and disaster recovery services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our Services. By using the Site, you signify your acceptance of this Privacy Policy. We reserve the right to make changes to this Privacy Policy at any time and for any reason.

1. Information We Collect

Personal Information You Provide to Us

We may collect personal information that you voluntarily provide to us when you:

• Submit an inquiry through our website contact forms
• Request a quote for our services
• Subscribe to newsletters or marketing communications
• Contact us via email or phone
• Interact with our website or services

The personal information we collect may include:

• Contact Information: Name, email address, phone number, company name, job title
• Service Information: Details about your service inquiry, project requirements, and communication preferences
• Business Information: Company details, industry, and service needs

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and browsing behavior, including:

• Device Information: IP address, browser type and version, operating system, device type
• Usage Data: Pages viewed, time spent on pages, navigation patterns, referring/exit pages, click data
• Location Data: General geographic location based on IP address
• Cookie Data: Information stored in cookies and similar tracking technologies

Third-Party Tracking Technologies

We use various third-party services that collect information through cookies and similar technologies:

• Google Tag Manager (GTM-THDM9W8K): We use Google Tag Manager to manage analytics and conversion tracking tags. This service collects data about your website interactions, including page views, events, and user behavior patterns.
• Meta Pixel (Facebook Pixel ID: 1262189522303824): We use Meta (Facebook) Pixel to track conversions, optimize advertisements, and build targeted audiences for advertising campaigns. This pixel collects data about your website visits and interactions.
• Netlify Forms: We use Netlify to process and store form submissions from our website contact forms and quote request forms.
• Spectra Message Sender: Our contact page uses an external form service provided by Spectra to facilitate communication inquiries.
• Cloudinary: We use Cloudinary to host and deliver images and videos on our website. This service may collect basic access logs.
• OpenStreetMap/Leaflet: We use interactive maps to display our locations, which may collect map interaction data.

2. How We Use Your Information

We use the information we collect for various business purposes, including:

• Service Delivery: To respond to your service inquiries, provide quotes, and deliver logistics services
• Communication: To contact you about our services, respond to your inquiries, and send updates about your projects
• Marketing: To send you marketing communications about our logistics services, industry insights, and company news (you can opt out at any time)
• Website Improvement: To analyze website usage, improve user experience, and optimize our service offerings
• Analytics: To understand how visitors use our Site and which services generate the most interest
• Advertising: To track conversions, optimize ad performance, and retarget website visitors with relevant advertisements
• Security: To protect our Site, prevent fraud, and ensure secure operations
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

3. Disclosure of Your Information

We may share your information with third parties in the following situations:

Service Providers and Business Partners

• Google LLC: For analytics, advertising, and conversion tracking through Google Tag Manager
• Meta Platforms, Inc. (Facebook): For advertising, retargeting, and conversion tracking through Meta Pixel
• Netlify: For website hosting and form processing services
• Spectra Message Sender: For contact form management and inquiry processing
• Cloudinary: For image and video hosting and content delivery
• Logistics Partners: Service providers who assist us in delivering logistics services to clients

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Legal Requirements

We may disclose your information where required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements. This includes:

• Complying with legal processes, court orders, or government requests
• Enforcing our terms and conditions and policies
• Protecting our rights, privacy, safety, or property
• Investigating and protecting against fraud or security issues

With Your Consent

We may disclose your personal information for any other purpose with your consent.

4. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

Factors that determine our retention periods include:

• The length of time we have an ongoing relationship with you and provide services
• Whether there is a legal obligation to which we are subject
• Whether retention is advisable in light of our legal position (such as for statutes of limitations, litigation, or regulatory investigations)

5. Cookies and Tracking Technologies

We use cookies, web beacons, tracking pixels, and other tracking technologies to collect and store information about your usage of our Site. Cookies are small data files stored on your device that help us improve your experience and understand which areas of our Site are most useful.

Types of Cookies We Use

• Essential Cookies: Required for the Site to function properly
• Analytics Cookies: Help us understand how visitors interact with our Site through Google Tag Manager
• Advertising Cookies: Used to deliver relevant advertisements and measure campaign effectiveness through Meta Pixel
• Functional Cookies: Remember your preferences and improve your experience

Specific Services

• Google Tag Manager (GTM-THDM9W8K): Places cookies to track website analytics, user behavior, and conversions
• Meta Pixel (ID: 1262189522303824): Places cookies to track conversions, optimize ads, and build custom audiences

Managing Cookies

Most web browsers are set to accept cookies by default. You can choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Site.

You can opt out of interest-based advertising from Google by visiting Google Ad Settings or by downloading the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout.

You can manage your Facebook advertising preferences at Facebook Ad Preferences.

6. Corporate Website Data Collection

As a business-to-business (B2B) service provider, we collect information primarily for lead generation and client communication purposes. This includes:

• Lead Generation Forms: Information submitted through our floating quote form and contact page forms
• Service Inquiries: Details about your logistics needs, project requirements, and timeline
• Newsletter Subscriptions: Email addresses for industry updates and company news (where applicable)
• Quote Requests: Business information needed to provide accurate service estimates

This information is used to respond to your business inquiries, provide quotes, deliver services, and maintain business relationships.

7. Third-Party Websites

Our Site may contain links to third-party websites and applications. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy statements of any third-party sites you visit.

Third-party services integrated into our Site include:

• Google services (analytics and tag management)
• Meta/Facebook (advertising and conversion tracking)
• Spectra Message Sender (contact forms)
• Cloudinary (media hosting)
• OpenStreetMap/Leaflet (mapping services)

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data transmission using SSL/TLS encryption
• Regular security assessments and updates
• Access controls and authentication requirements
• Secure data storage practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal information, to the United States and process it there.

10. Children's Privacy

Our Site and Services are not directed to children under the age of 13 (or other age as required by local law), and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

11. Your Privacy Rights

General Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Restriction: Request restriction of processing of your personal information
• Portability: Request transfer of your information to another service provider
• Objection: Object to processing of your personal information for certain purposes
• Withdraw Consent: Withdraw consent where processing is based on consent

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you
• Right to Delete: You can request deletion of personal information we have collected from you
• Right to Opt-Out: You can opt-out of the sale of your personal information (we do not sell personal information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the rights listed above.

Exercising Your Rights

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within the timeframe required by applicable law.

12. Do Not Track Signals

Some web browsers incorporate a "Do Not Track" (DNT) feature. Because there is not yet an accepted standard for how to respond to DNT signals, our Site does not currently respond to DNT browser signals.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Privacy Policy.

14. Contact Us

If you have questions or comments about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us:

DataTech Logistics
Email: info@datatechlogistics.com
Phone: (860) 817-0332
Website: https://datatechlogistics.com

We will respond to your inquiry as soon as reasonably possible and in accordance with applicable law.